Frequently Asked Questions

We offer a full refund within 30 days of purchase. To request one, please have the following ready:

  1. Your order number
  2. The email used at checkout
  3. The reason for the refund

Once we receive your request, refunds are processed within 5–7 business days. If you run into any trouble, contact our support team and we'll help right away.

We accept all major payment methods, including:

  • Visa, Mastercard, and American Express
  • Apple Pay and Google Pay
  • PayPal

All payments are securely processed and your card details are never stored on our servers.

Sales tax is calculated automatically at checkout based on your shipping address and local tax rules. The final tax amount is always shown on the order summary before you confirm your purchase.

Delivery times depend on the option you choose at checkout:

  • Standard: 5–7 business days
  • Express: 2–3 business days
  • Overnight: next business day

You'll receive a confirmation email with tracking as soon as your order ships.

Yes! Once your order ships, we'll email you a tracking number. You can also track your order here at any time using your order number and email address.